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SHIPPING & RETURNS

Shipping Policy

At JADEKE Fragrance, we are committed to delivering your favorite fragrances quickly and securely. Please review our shipping policy below:

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Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order is shipped.

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Shipping Methods & Delivery Times

  • Standard Shipping: Estimated delivery within 5-10 business days.

  • Express Shipping: Estimated delivery within 2-5 business days.

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Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

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Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Please allow up to 48 hours for tracking updates to appear.

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Lost or Delayed Shipments

  • If your order is delayed beyond the estimated timeframe, please contact us at jadekefragrance@gmail.com.

  • We are not responsible for delays caused by couriers, weather conditions, or customs clearance.

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Returns & Refunds

  • Please refer to our Return Policy for details on returns and refunds.

  • For any questions regarding shipping, feel free to contact our customer support team at jadekefragrance@gmail.com.

Return Policy

At JADEKE FRAGRANCE, we want you to be completely satisfied with your purchase. If you have changed your mind about a fragrance or are dissatisfied for any reason, we offer a straightforward return or exchange policy to ensure your confidence in shopping with us. Our aim is to provide a seamless experience for our customers, and your satisfaction is our priority.

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